Thirty days. No questions.
Last updated 26 April 2026
The simple version
Within thirty days of your cohort’s start date, if it’s not for you, email mark@markd.net and we’ll refund every penny. You don’t need to justify it.
How long it takes
We process refunds within five working days of the request. Depending on your card or bank, the money usually shows up in your account within another three to five working days.
Payment plans
If you’re on a payment plan, we cancel future payments and refund what you’ve already paid.
After thirty days
Past the thirty-day window, refunds aren’t guaranteed. If something has genuinely gone wrong, talk to us. We’d rather find a way forward (a transfer to a future cohort, for example) than have anyone feel stuck.
How to request
Email mark@markd.net with your name and the email you signed up with. That’s the whole process.