Refund Policy

Last updated: March 15, 2024

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for all course enrollments. If you're not satisfied with our course within the first 30 days, you can request a full refund.

2. Eligibility for Refund

2.1 Requirements

To be eligible for a refund, you must:

• Request the refund within 30 days of enrollment
• Have completed less than 25% of the course content
• Provide a valid reason for the refund request
• Not have violated our Terms of Service

2.2 Non-Refundable Items

The following are not eligible for refunds:

• Course materials downloaded or accessed
• One-on-one coaching sessions already completed
• Community access fees
• Processing fees

3. Refund Process

3.1 How to Request a Refund

To request a refund:

1. Email refund@aicodingbasics.com with your request
2. Include your full name and order number
3. Explain why you're requesting a refund
4. Wait for our response within 2 business days

3.2 Processing Time

Once approved, refunds are processed within 5-10 business days. The time it takes for the refund to appear in your account depends on your payment provider.

4. Payment Plan Refunds

For students on payment plans:

• Refunds are calculated based on the amount paid
• Future payments are cancelled
• Processing fees are non-refundable

5. Special Circumstances

5.1 Medical Emergencies

In case of medical emergencies preventing course completion, we may consider partial refunds on a case-by-case basis.

5.2 Technical Issues

If you experience significant technical issues preventing course access, we'll work to resolve them. If unresolved, a refund may be considered.

6. Course Transfers

Instead of a refund, you may be eligible to:

• Transfer to a future cohort
• Apply the payment to a different course
• Receive credit for future purchases

7. Contact Information

For questions about our refund policy, please contact us at:

Email: refund@aicodingbasics.com
Address: [Your Business Address]